App support

How can we help?

Contact us for help with signing in, profiles, jobs, accommodation, hangouts, messaging, subscriptions or account settings.

Contact support

Tell us which app you use, what happened and the email address or mobile number associated with your account. Please do not send passwords, one-time codes or payment-card details.

Privacy and account deletion

Read our privacy policy, or follow the instructions to delete your account:

Delete a Backpacker accountFor travellers Delete a Backpacker Hire accountFor businesses